BSBCUS301 Deliver and monitor a service to customers

BSBCUS301 Deliver and monitor a service to customers

24.95

This learner guide covers the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.

ISBN: 978-1-925291-08-7

Unit code: BSBCUS301

Author: Kim Aubrey

Pages: 69

Note:

Download the table of contents (below) for a list of topics covered in this workbook.

Download the sample pages (below) for:

  • content mapping against the Unit of Competency

  • workbook learning layout

  • assessment mapping against the Unit of Competency.

This workbook is printed in black and white only.

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