SHIPPING | delivery

Software Publications print on demand, which means that we print and produce your resources after the order is placed rather than holding stock. This allows us to continuously improve our resources.

DELIVERY EXPECTATIONS

Once your order is printed and packed it will be sent by Australia Post standard eParcel. If no-one is home to sign for the delivery, the parcel will be taken to the local post office for your collection.

The delivery times can vary especially during peak times, and also may take a few days longer for regional and remote areas, so please keep this in consideration if ordering titles required by a specific date. Deliveries are made during normal business hours, and will not be made on weekends and on public holidays.

The approximate delivery times to be expected are as follows:

Software Publications will be closed from Friday 12 April to Friday 26 April over the Easter, school holiday and Anzac Day period.
Orders and enquiries sent during this period will be processed when the office reopens from Monday 29 April.

 
delivery times
 

The delivery times quoted above are indicative only, largely dependent on the service levels of Australia Post, and we will not be liable for any failure to meet these delivery times.

EXPRESS POST

Express Post deliveries are dispatched within 1-2 business days. Addresses within the Express Post delivery network will receive their order the following business day. Addresses outside the Express Post network will receive their order by the fastest possible transport links.

Express Post can be requested when placing your order, please send us a message through the 'Customer Note' section at the checkout. We will get back to you as quickly as possible with a quote for the additional cost for this service.

OVERSEAS

Please contact us directly before placing an order, to find out how you can arrange shipping for your order to an address outside of Australia.

FURTHER SUPPORT

The best way to contact us is by email to office@softwarepublications.com.au

So we can respond to your email quickly make sure you include the following:
· Order number 
· Order date
· Contact details - name, address, phone number