BSBCUS401B Coordinate implementation of customer service strategies

BSBCUS401B Coordinate implementation of customer service strategies

24.95

This learner guide covers the skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback. Operators may have responsibility to provide guidance or to delegate aspects of these tasks to others.

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ISBN: 978-1-922241-74-0

Unit code: BSBCUS401B / BSBCUS401

Author: Kim Aubrey

Pages: 74